Delivery and returns
Our garments are delivered promptly to you beautifully packaged in our pretty handmade gift envelopes.
Our standard UK delivery charge using Royal Mail is £3.95 for orders under £100. UK delivery is free for orders over £100.
Standard delivery to addresses in the Scottish Highlands or the Republic of Ireland costs £5.95.
We aim to deliver your order within 2-3 working days. If you need your garment in a hurry, and you have placed your order before 2pm, we can offer guaranteed next day delivery using Royal Mail Special Delivery for an additional fee.
If delivery is to an EU postal address we charge a standard fee of £9.95 and will contact you with an accurate delivery date.
If an item is out of stock, we will give you an estimated delivery date when you place your order.
Standard Delivery (small parcel) — £3.95 - Orders under £100
Next Day Delivery (small parcel) - £5.95
Standard Delivery (ROI & Scottish Highlands) — £5.95
Free UK Delivery – On UK Orders Over £100
EU delivery - £9.95 (free on orders over £150)
Rest of the World (Ex Europe) - £15.00 (tracked and signed for. This service is FREE on orders over £150)
Easy returns & exchanges
If you decide to return any item(s) it must reach us in its original state 14 days from the day of purchase. On receipt of the returned item(s) we will refund the price paid for the goods to the original payment card. Delivery costs will not be refunded (exceptions apply).
Within your parcel you’ll find returns documentation. Please take care to fill it out completely. Giving accurate reasons for why you are returning your product(s) is important, as it allows us to provide better products and better service for our customers.
Once we’ve received your returned item(s) we will send you an email to confirm your refund, which will be processed within 5–10 working days of receipt. You can expect the refund to reach your account within 3-5 working days. If after 10 working days you have not received an email from us, call on +44 7767443391 or email at email@example.com with your tracking number reference so that we can investigate further.
International customers have 28 days to return their items. We advise sending your goods back via a tracked service and retaining proof of postage until you receive your refund notification.
Delivery outside of the EU
We ship worldwide. Worldwide orders over the value of £150 are delivered FREE
We are happy to fulfil orders from overseas; however, at present we cannot accept any currency other than pounds sterling. You may be requested to pay import duty in your own country so please be aware of this as we charge a small admin fee for any goods returned due to non-payment of customs duty.